Privacy Policy
How we protect and manage your personal information
Your Privacy Matters
The Portage County Veterans Service Commission values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
We collect information necessary to provide our services to veterans and their families:
- →Personal identification information for benefits applications
- →Military service records and documentation
- →Contact information for communication purposes
- →Information required for transportation services
- →Documentation needed for financial assistance applications
How We Use Your Information
Your information is used solely for:
- →Processing benefit applications and claims
- →Coordinating transportation services
- →Providing emergency financial assistance
- →Communicating about your services
- →Maintaining accurate records
Information Security
We implement appropriate security measures to protect your personal information. This includes:
- →Secure data storage
- →Encrypted communications
- →Strict access controls for our staff
- →Regular security assessments
- →Staff training on data protection
Information Sharing
We do not sell or share your personal information with third parties except as required to process your benefits or as required by law. Information may be shared with:
- →The Department of Veterans Affairs for claims processing
- →Healthcare providers for medical transportation services
- →Other veteran service organizations when authorized by you
Contact Information
For questions about this privacy policy or our handling of your information, contact us at:
Phone
(330) 297-3545
Address
466 S Chestnut St, Ravenna, OH 44266